Research

How can the Money and Pensions Service help connect people with pensions guidance? Many people do not seek freely available financial guidance that could help them to understand and make the most of their pensions. Tailored signposting, delivered at key moments, can help to engage people with financial guidance. Our ‘Smarter Signposting’ lab pilot explored ways that financial institutions...

Understanding how to scale the delivery of effective financial education for young people Evidence suggests that ‘just in time’ financial education can be particularly effective for young people before they embark into financial independence. However, in the UK, less than half of secondary school age children (42%) recall learning about...

The UK Strategy for Financial Wellbeing sets a national goal to ensure that two million more children and young people across the UK receive a meaningful financial education by 2030. This guidance, supported by the Department for Education, aims to support both primary and secondary schools to play their part in achieving this goal. Developed for school leaders, subject leads and...

How can the Money and Pensions Service help connect individuals with their pensions? The Money and Pensions Service (MaPS) was tasked by government to create and run a MaPS Dashboard. This aims to help individuals to access their pensions information online, securely and all in one place, and enhances the service MaPS offers to help people with their pensions and plan their financial...

To help support UK Strategy for Financial Wellbeing goal of two million more children and young people receiving a meaningful financial education by 2030, the Money and Pensions Service (MaPS) facilitated a workshop with subject matter experts to explore how the financial capability of 4, 5 and 6 year olds and their carers can be measured. We know that children start to learn vital money...

Many people who need help with their money are unaware of, unable or unwilling to receive support. Evidence suggests that people can be effectively reached and engaged with money help through other familiar channels and systems. Our Savings and Credit Pathfinders Programme aimed to design and explore ways to do this in practice and at scale, funding twelve projects across three...

The Money and Pensions Service (MaPS) launched the UK Strategy for Financial Wellbeing in January 2020. The months following the launch brought the coronavirus pandemic, which continues to have a historic impact on the UK economy and people’s personal finances. To help analyse the pandemic’s impact on UK financial wellbeing, MaPS reviewed existing evidence in five separate rapid evidence...

The Money and Pensions Service (MaPS) assumed the delivery functions of both Pension Wise and The Pensions Advisory Service in 2019. This report provides quarterly data for MaPS’ pensions guidance services for Q4 2020/21 (and follows our first quarterly data report). This data is being published in advance of quarterly reporting commencing in 2021/22.    Download data on Q1 2018/19 to...

Existing evidence shows that when seeking help with money questions offline, young people value one-to-one advice from trusted intermediaries. However, online, young people use multiple platforms to seek money guidance. The internet appeals to young people as a source of advice. Yet, despite its many advantages, the online world can be overwhelming and confusing, and locating reliable,...

In 2019/20, the Money and Pensions Service (MaPS) ran a collaborative improvement project working with supply chain partners to transform the way MaPS – funded debt relief order (DRO) units process DRO applications. In running this project, MaPS, alongside Citizens Advice and Citizens Advice County Durham, were able to: significantly improve customer satisfactionreduce the...

Smarter Signposting to pensions guidance

Financial education for 16 and 17 year olds: pathfinder evaluation

Financial education guidance for primary and secondary schools in England

Pensions Dashboard user research

Measuring 4, 5 and 6 year olds’ financial capability: summary of workshop discussion

The Savings and Credit Pathfinders Programme – evaluation report

The impact of Covid-19 on financial wellbeing

Pension guidance data – second quarterly report

Young people and money: a review of young people’s use of online information and advice

Transforming debt relief order administration

Coronavirus and personal finances